Effective Date: 11/February/2023
Welcome to The Kerala Spice Hub. These Terms and Conditions ("Terms") govern your access to and use of our website, products, and services. By accessing or using our website, you agree to be bound by these Terms. If you do not agree, please do not use our website.
The Kerala Spice Hub
Website: www.thekeralaspice.com
Email: contact@thekeralaspice.com/sales@thekeralaspice.com
Phone: 8172225013
Address:
HQ: The Kerala Spice Hub, Aiswarya, Nambiyanayil, Thampakachuvadu, North Aryad P.O., Alappuzha, Kerala
(Operating Unit) The Kerala Spice Hub, KSR Towers, Sangeeth Nagar, KPHB, Hyderabad, Telangana - 500072
You agree to use this website only for lawful purposes and in a way that does not violate any applicable laws or regulations. You must not:
All products listed on our website, including spices and related items, are subject to availability. We reserve the right to:
Product images are for illustrative purposes only. Actual products may vary slightly due to natural variations in spices.
All prices are displayed in [INR / applicable currency] and are subject to change without notice. Payments must be made in full at the time of purchase through our approved payment methods.
We use third‑party payment gateways to process transactions securely. We do not store your payment card details.
We aim to process and ship orders promptly. Delivery timelines are estimates and may vary due to location, courier services, or unforeseen circumstances.
The Kerala Spice Hub is not responsible for delays caused by third‑party delivery partners, natural events, or force majeure situations.
Due to the nature of our products, The Kerala Spice Hub does not accept returns or offer refunds once an order has been confirmed and delivered.
All spices are freshly sourced, carefully packed, and quality‑checked before dispatch to ensure high standards of freshness and authenticity.
However, in the rare event of:
Customers must notify us within 24 hours of delivery with clear photographs of the issue. We will review the concern and may, at our sole discretion, offer a replacement.
No refunds will be issued for taste preferences, aroma expectations, or minor natural variations, as spices are agricultural products.
All content on this website, including text, images, logos, designs, and trademarks, is the property of The Kerala Spice Hub and is protected by applicable intellectual property laws.
You may not copy, reproduce, distribute, or use any content without prior written permission.
If you create an account on our website, you are responsible for maintaining the confidentiality of your login information and for all activities under your account.
We reserve the right to suspend or terminate accounts that violate these Terms.
To the fullest extent permitted by law, The Kerala Spice Hub shall not be liable for any indirect, incidental, special, or consequential damages arising from the use of our website or products.
Our total liability, if any, shall not exceed the amount paid by you for the product giving rise to the claim.
You agree to indemnify and hold harmless The Kerala Spice Hub from any claims, damages, losses, or expenses arising out of your use of the website or violation of these Terms.
These Terms shall be governed by and construed in accordance with the laws of India. Any disputes shall be subject to the exclusive jurisdiction of the courts located in Kerala, India.
We reserve the right to update or modify these Terms at any time without prior notice. Changes will be effective once posted on this page. Continued use of the website constitutes acceptance of the updated Terms.
If you have any questions regarding these Terms and Conditions, please contact us:
The Kerala Spice Hub
Email: contact@thekeralaspice.com
Phone: 8172225013
These Terms and Conditions are intended to comply with applicable Indian laws and standard e‑commerce practices.
Copyright © 2024 The Kerala Spice Hub - All Rights Reserved.
